Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Aragon

Andrew Aragon

July 10, 2025

5  out of  5
rating by Andrew Aragon
"⭐️⭐️⭐️⭐️⭐️ Working with Cole Smith at State Farm has been nothing short of exceptional. Both personally and professionally, Cole has gone above and beyond to support me, answer every question with care, and find solutions that truly fit my needs. He brings a level of service and integrity that’s rare to find — and it shows in every interaction. Whether you’re looking for personal coverage or commercial protection, I can’t recommend Cole and his team highly enough. They’re knowledgeable, responsive, and genuinely committed to their clients. Thank you, Cole, for always having my back!"
Profile photo of laura holliday

laura holliday

July 10, 2025

5  out of  5
rating by laura holliday
"Scott Richter and his team are one of the best agents for Insurance. They are always friendly and willing to help."
Profile photo of Lydia Decker

Lydia Decker

July 5, 2025

5  out of  5
rating by Lydia Decker
"My husband and I have had our home and vehicles insured by State Farm for around 40 years. When our original agent retired, Scott Richter and his team provided excellent support when we needed it. Whether it was a weather damaged roof, a vehicular accident, or a broken windshield they have always been responsive. The office team is always helpful and quick to answer our questions about coverage and helping to make sure we had what we need to address any concerns. Every member of the office staff has always been pleasant and helpful; even in times of stress, I've always felt comfortable talking to them, and they are very knowledgeable. I really appreciate Scott's team."
We responded:
"We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. Thanks again. "
Profile photo of Dara Flores

Dara Flores

June 19, 2025

5  out of  5
rating by Dara Flores
"Talk about customer service at its finest! The whole team is so friendly, helpful and honest! We are so happy when we switched over! It was quick, transparent and painless! 10/10! Will recommend!"
We responded:
"Thank you for sharing your experience with our office. It's great to hear our efforts are recognized. "
Profile photo of Dave Cunningham

Dave Cunningham

June 17, 2025

5  out of  5
rating by Dave Cunningham
"We have been working with Scott Richter's agency for years. During this time, we've had many questions to be answered, changes to our policies, additions to coverages, claims to file, etc. We've been able to contact Scott's office and work with one of his associates or another very quickly and efficiently. By email or by phone, we always get a quick response and we're treated with friendly kindness and respect. Very professional, yet easily approachable and happy to help. If they don't have an answer right then, they have always followed through and provided assistance quickly. Solid and dependable service every time. That's peace of mind for me."
We responded:
"We sincerely thank you for taking the time to provide this detailed description of your long term experience with our office. We focus on treating our clients promptly, fairly, and accurately over the long term - and we thank you for being a loyal customer. It means so much to us to hear your comments. Thanks again. "
Profile photo of Jeff Secor

Jeff Secor

June 14, 2025

5  out of  5
rating by Jeff Secor
"We recently replaced vehicles. Stormie was excellent in assisting with the change. She made it very seamless. This is a credit to Scott's team."
We responded:
"We sincerely appreciate the time you took to share your experience with our office. We do strive to make dealing with your insurance as pleasant as possible. "
Profile photo of Kevin P

Kevin P

May 6, 2025

5  out of  5
rating by Kevin P
"Scott and his staff are always great to work with, they are very responsive and go out of their way to help. Thanks for the great service"
We responded:
"We sincerely appreciate your willingness to share your experience with our office. It means so much for us to hear how our efforts impact our clients. Thank you. "
Profile photo of J McCann

J McCann

March 25, 2025

5  out of  5
rating by J McCann
"I have been with Scott Richter and his team for over 10 years. I would highly recommend them for insurance. From claims to customer service, they handle everything with empathy, understanding, professionalism, and kindness."
We responded:
"It means so much to hear these kind words. Thank you so much for sharing your experience. "
Profile photo of Janet Horwitz

Janet Horwitz

March 11, 2025

5  out of  5
rating by Janet Horwitz
"Everyone is and always has been very helpful and patient when answering all my questions. A very nice group of people to work with."
We responded:
"Thank you for taking the time to complete a review. We truly do our best to provide friendly, prompt, and professional service."
Profile photo of Brandon Wilson

Brandon Wilson

March 11, 2025

5  out of  5
rating by Brandon Wilson
"Great people to work with all around."
We responded:
"We sincerely appreciate your willingness to share your experience with our office. We truly treat our clients like we'd like to be treated at any business. "
Profile photo of Anita Gordon

Anita Gordon

February 12, 2025

5  out of  5
rating by Anita Gordon
"We have been State Farm clients for over 50 years. Scott Richter and his staff have handled every claim professionally and fairly. I would highly recommend this friendly and caring office."
We responded:
"That's a long time! Clients like you that share your long-term experience really hit home with us because we are a long-term agency. We'll be here when you need us. Thanks again. "
Profile photo of Robert Wulfe

Robert Wulfe

February 5, 2025

5  out of  5
rating by Robert Wulfe
"5 stars for Stormy Stormy has been helping me with my Insurance for numerous years. Between vehicle changes and name changes, Stormy has been on it. ,With all the changes there was a mix up with billing and Stormy caught it and notified me about the issue. The best part is she called me with updates and kept in the loop as corporate figured out the issue. She is definitely my go to for any issues or questions about my policies. Thanks Stormy You’re the best!"
We responded:
"You nailed it - Stormy is amazing at what she does. Our office takes pride in having professional and experienced team members to help our clients navigate the complicated insurance world. Thanks again for sharing your experience. "
Profile photo of Janelle Limon

Janelle Limon

December 24, 2024

5  out of  5
rating by Janelle Limon
"I switched my auto and home insurance to state farm due to the excellent care I was given. April has walked me through everything and helped me get the best coverage out there. I only speak with April when I call and she responds quickly to my emails. Such an outstanding costumer service with State farm. They excel in all my expectations with coverage. Highly highly recommend calling April from State Farm!!!"
We responded:
"It means so much to our staff when they are specifically mentioned in a review. April is as you said excellent at what she does. Bottom line is that everyone in our office truly cares about helping our clients get the best coverage at the best price - and being there when a claim occurs. Thanks again for your review. "
Profile photo of T J

T J

November 15, 2024

5  out of  5
rating by T J
"Scott Richters State Farm is the only insurance company I've ever had, and I wouldn't have it any other way. I got my license when I turned 16. I'm closing in on 50 now. They been threw hail storms, fender benders, tickets , you can imagine threw the years. My driving record has been looking good with my age and they recognize that as well. I have 7 vehicles and I change them like socks and they always adjust then break it down to were i can understand. Thank you Stormy, Laurie and the team of Scott Richter. They havent disappointed me yet."
We responded:
"We sincerely appreciate it when a long-term client like yourself shares their experience with our office. We truly strive to make handling your insurance a positive experience and understandable vs. a confusing chore. Thanks again for sharing your thoughts. "
Profile photo of Stephanie Smith

Stephanie Smith

October 19, 2024

5  out of  5
rating by Stephanie Smith
"We were referred to this office by friends and so glad we switched when we did! By far the best agent we’ve had. Whenever we call, they’re friendly and helpful and efficient."
We responded:
"So wonderful to hear comments like this. We are a referral based agency so comments like this are very reassuring. We truly do our best to provide excellent service at a reasonable price. Thanks again for taking the time to share this review. "
Profile photo of Brandon Mckim

Brandon Mckim

October 10, 2024

5  out of  5
rating by Brandon Mckim
"Stormy and Cole are wonderful to work with."
We responded:
"Stormy and Cole are professionals and wonderful people. They represent what our agency is all about so thank you for sharing your thoughts. "
Profile photo of Michael Harvey

Michael Harvey

October 10, 2024

5  out of  5
rating by Michael Harvey
"Best insurance agency in my experience. Our agent, Sierra, excels in customer service. She is always responsive , attends to questions and concerns, and looks out for our best interests with respect to insurance coverage and claims."
We responded:
"Thank you Micheal for sharing your experience with Sierra. She truly is an expert at what she does. Our goal is to have every client feel like you do. Thanks again. "
Profile photo of Dan Rhodes

Dan Rhodes

October 2, 2024

5  out of  5
rating by Dan Rhodes
"Scott Richter and his staff at State Farm were incredible to work with. They were extremely knowledgeable when navigating the nuances of our insurance claim. Scott was available, kind, courteous, and very helpful seeing our insurance needs through.”"
We responded:
"As a claim adjuster at State Farm for 7 years prior to becoming an Agent I feel our agency is best equipped to handle complex situations that arise. After all, that's when we are needed most. Thank you for sharing your experience with our team. "
Profile photo of Eric Michgelson

Eric Michgelson

September 23, 2024

5  out of  5
rating by Eric Michgelson
"We have been clients of Scott since moving to Colorado in 2020. Everyone there is very friendly and helpful, especially April whom I work with often. Highly recommend this office for all your insurance needs!"
We responded:
"These comments mean a great deal to us, especially when you identify the team member that you've interacted with. We truly do our best to help our clients get the best value for their insurance dollars and have interactions with our office be a positive experience. "
Profile photo of Elizabeth Tickel

Elizabeth Tickel

September 20, 2024

5  out of  5
rating by Elizabeth Tickel
"ALL the employees at Scott Richter State Farm are awesome. They go above and beyond to help with all your insurance needs and they know their jobs well. Never a disappointment. Thanks for all you do to make my insurance experience a great one."
We responded:
"This means so much to me and our staff. Thank you for taking the time to share your experience with our team. "
Profile photo of Casey Fitzgerald

Casey Fitzgerald

September 2, 2024

1  out of  5
rating by Casey Fitzgerald
"Lots of glowing reviews on here. 👎 take them with a grain. I’ve been a customer of this agent for a couple years. I have never met or spoken with Scott Richter. I do not know if he exists. I have had multiple issues with my State Farm experience, on two occasions I have attempted to discuss and request assistance from my local office (Richter) and have yet to be met by something other than rudeness and incompetence on the other end of the phone. In fact, the lady that works there had the nerve to ignore me, only address my wife, and hung up on us on our last call because she didn’t like my tone after telling me she could barely hear me in the beginning of the call. Good luck with State Farm if you pick this agent. He is a ghost, and his team do not value or respect their accounts. This is my breakup letter to you Mr. Richter if that is your real name!"
We responded:
"I regret that we did not meet your expectations. Many times there are issues beyond the scope of what an agency can help with such as decision made by the claim or underwriting department. We also strive to have productive interactions with our clients. Multiple conversations that involve abusive language, profanity, and threats make it very difficult for us to help a customer. "
Profile photo of robert fisher

robert fisher

August 14, 2024

5  out of  5
rating by robert fisher
"This is the best office!!! Staff is always friendly! They take care of all my needs and are informative and helpful!! Also believe they do their best to provide the right coverages and ensure my costs are as low as possible! Highly recommend!!!!"
We responded:
"Honestly one of the best compliments we can receive. We truly have our clients’ best interest at heart. Thank you for sharing your thoughts. "
Profile photo of Suzy Schuepbach

Suzy Schuepbach

August 13, 2024

5  out of  5
rating by Suzy Schuepbach
"We have had Scott Richter - State Farm auto and home insurance for almost 20 years now and highly recommend their customer and personal service!! Recently Cole added a card to our policy by replacing the older vehicle in one day and emailed us the temporary insurance so my son could get that registered the next day with the DMV! As always, thank you for the quick convenient and super Friendly service!"
We responded:
"We really like hearing these comments. Our goal is to exceed expectations so thank you for your kind words. "
Profile photo of brandon wilke

brandon wilke

July 24, 2024

5  out of  5
rating by brandon wilke
"Always great working with the team"
We responded:
"Thank you for sharing your experience with our office. "
Profile photo of Anthony Hollstein

Anthony Hollstein

July 23, 2024

5  out of  5
rating by Anthony Hollstein
"Stormy was extremely helpful and patient with all my questions. A+ service."
We responded:
"Our staff sincerely appreciates hearing these comments. They work very hard of our clients and this truly brightens their day. "